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Imagine
beyond belief
and we’ll
explain how.

State of the art in technical documentation

services

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What do we offer?

For over 15 years, we have been writing up all kinds of technical documentation adapted to any type of medium. We are a team capable of working either in English or Spanish; we operate with the utmost confidentiality and total dedication to provide our customers the most complete product manual on the market. We are the experts for experts.

Operation Manuals

Operation Manuals

We provide the necessary instructions in a precise and clear manner so that a user can safely use products or services.

Maintenance Manuals

Maintenance Manuals

Predictive, preventive and corrective manuals containing standards, organisation and procedures for maintenance of facilities, equipment, products …

Diagnostic Manuals

Diagnostic Manuals

Troubleshooting guides. User-friendly flowcharts and interactive user-support applications to solve equipment failures.

Software Manuals

Software Manuals

We base ourselves on the Beta version of your new application and develop the relevant user manual. A customer-focused document; clear, concise, easy to use and with a modern graphic lay-out.

Parts Catalogues

Parts Catalogues

We draw up illustrated parts list, using all tools at our disposal for a quick and effective location of spare parts required by your client.

Engineering

Engineering

We design and develop in 3D-2D for the manufacture of mechanical parts and assemblies using Catia 5 and Autocad.

Training Manuals

Training Manuals

We write up training material for your instructors. Student guides, audiovisual presentations and notes to help your instructor give courses effectively.

E-learning Platform

E-learning Platform

We design virtual environments for distance learning. We provide our clients with a training platform to instruct your clients in the use of your machines. We also develop and model the contents to be included on the platform.

And much more …

And much more …

Manuals for recycling, obsolescence, maintenance plans, document management, interactive 3D presentations of your product.

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Media

From a laptop, mobile phone, waiting for a metro, in the middle of a meeting, on a tablet, watching a film, the more media, the easier it is to access information. Currently we have five different platforms to view and manage information: from printed media to mobile devices.

Print

Print

We do not only look after the printing quality but also the graphical layout of the contents, the most appropriate format, the paper type, weight, handling … in short, all specifics of this type of medium.

Interactive

Interactive

We include the latest trends and offer the possibility of browsing through indexes and hyperlinks that link audiovisual content, documentation, etc …

Online

Online

We offer our customers online access to their documents, facilitating global availability and immediate consultation as well as modification of information.

App

App

We have developed custom mobile applications optimised for our customers. We offer a mobile platform that can work offline and that is always synchronised with a central server. This guarantees 100% availability of all our services and full access to documentation.

Document Manager

Document Manager

The amount of both printed and digital documents of a company can be enormous. To that purpose we design and develop customized management systems for handling knowledge, especially in the area of maintenance.

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CR1EN



Do you know
how many screws
the washington metro
has?
We do.



resources

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How we work

There are 50 of us, 50 different minds planning, designing and writing: some think more about the organization, others about simplicity, most on precision and accuracy, but they all have something in common: a manual is part of the quality of a product.

IT Service

Computer Engineers & Computer Technicians

Administrative Department

Graduates in Business and Economics & Administrative Staff

in Mechanics and Industrial Organization

Industrial Engineers & Technicians in Mechanics and Industrial Organization

Electronics and Electrics

Industrial Engineers & Technicians in Electronics and Electrics

Drawing Engineering

Drawing Engineering & Industrial Designers and Technical Design Engineers

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Staff gallery Geminys

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Technical resources

A company is defined by its resources. If the manual of a customer is of a technologically advanced machine, our presentation cannot just be a well-printed publication. Geminys has the most advanced technology for generating 3D images, video recording and digital imaging and other resources on a par with the products presented in the manuals.

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Facilities

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Geminys Installations
Geminys Installations
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Geminys Installations
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CR2EN



At 3,000
meters height
a co-pilot
can’t think:
“I wonder what
this sentence
means”



Style

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Our style

The success of our work hinges on four pillars: traceability, quality, confidentiality and control.

Traceability

Traceability

We have developed our own software for document management, DIL (Document Identification Locator), that allows us to effectively manage large flows of documents while maintaining complete control over updates, queries, checks …

Quality

Quality

The quality policy of Geminys is the foundation of our work. From the very beginning we have followed the 5S philosophy to achieve a more effective and humane working environment, along with a scrupulous quality control in accordance with UNE-EN-ISO 9001:2008. And this means that we not only write up a manual, but also increase the value of the projects in which we are involved, and pursue quality.

Confidentiality

Confidentiality

This is one of the aspects that requires most protection guarantees. To ensure that all documents that have been rejected are actually taken out of circulation, all information is destroyed in our own offices. A clause guarantees Geminys as an integral part of your company, operating like any another department within the structure of our clients.

Control

Control

All work carried out during different stages is subjected to continuous scrutiny to examine suitability. In addition, in the last stage before delivery, all work is subjected to an exhaustive control ensuring the final quality of each of our manuals.

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  • Geminys
  • Geminys

Methodology

This small infographic explains not only the stages of composing a manual, but also the follow-up stages and the involvement of numerous professionals. This is the circular motion through which all our projects have to go through to ensure a quality job.

Methodology
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CR3EN



There are 14
different ways
to say “brake”
in chinese.



results

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Who do we work for?

We work for many companies whose work is essential to maintain the standard of living of millions of people and the functioning of a society. Our manuals belong to customers from different sectors whose production is spread over the entire planet.

Select any client classified by sectors and view a particular job by clicking on the brand.

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International scope

Our manuals are viewed worldwide.
If our main customers move the world, they also move around the world. A customer is a customer anywhere in the world. And they all want the same: clarity, accuracy and accessibility. This is the language they have in common.

Geminys in the world

TRANSLATION

Our translation service is not merely limited to language issues. We write up manuals taking into account the regulations and requirements of each specific country, a task that also allows us to advise our clients in adapting the technical documentation to the technical specifications of each country.

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Parque Científico y
Tecnológico de Gipuzkoa

Paseo Mikeletegi, 55-1º (Miramón)
20009 San Sebastián, Gipuzkoa. Spain

Email
info@geminys.com

Fax
+34 943 309 120

Phone
+34 943 309 102

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