LIFE-CYCLE SUPPORT ENGINEERING FOR COMPLEX SYSTEMS

We are the in-service support engineering for complex systems

Operation and maintenance specialists. Since 1999 we have helped manufacturers and operators document, train, maintain and manage the technical knowledge of their systems.

Operation

Optimise and simplify the maintenance and operation of complex systems and platforms.

Costs

Minimise system operation and maintenance costs.

Availability

Maximise availability and extend in-service life.

Since 1999

Experience, knowledge and commitment to our customers.

SERVICES

Solutions for the entire life cycle

We combine engineering, content and technology to support your product from design to the end of its service life.

Technical documentation

Operation, installation and maintenance manuals, S1000D Data Modules and technical translation.

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E-Learning training

Learning paths, gamification, 3D, virtual and augmented reality to train operators and maintainers.

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Gemsys (document management)

Customisable document management system with XML editor, workflows, multichannel publishing and REST API.

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Industrial design

Technical product documentation, reverse engineering, exploded 3D models and manufacturing drawings.

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Support engineering (RAM & ILS)

RAM analysis, FMECA, LCC, maintenance plans, obsolescence and integrated logistic support.

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Marketing

Technical communication and content to showcase your products and services.

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OUR OWN PLATFORM

GEMSYS: smart organisation, version control and secure access

Centralise, control and optimise all your organisation’s documentation with a flexible, scalable platform tailored to your processes.

  • Traceability of every change
  • Built-in XML editor, no external software
  • Publish to Word, PDF, HTML and DITA from a single source
  • Two-way integration via REST API (DeepL, Microsoft 365…)

STANDARDS

S-Series specialists

From requirements development to system disposal, these guidelines cover crucial aspects such as logistics, maintenance, supply chain management, training and technical data. We guide you in managing and maintaining complex systems effectively, maximising availability and readiness while reducing life-cycle costs.

  • S1000D – Technical publications
  • S2000M – Material management
  • S3000L – Logistic support analysis
  • S6000T – Training analysis
  • ASD-STE100 – Simplified Technical English

SECTORS

Preferred partner in high value-added industries

Working across different sectors is an advantage for our customers: we take the best practices of each sector and transfer them to the others.

Machine tools

Land transport

Aerospace

Naval

Energy

Shall we talk about your project?

Tell us which system you need to document, maintain or train on, and we will help you find the best solution.